Interactive Demo

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   "summary": {
      "id": "2.C.1.e",
      "name": "Customer and Personal Service",
      "description": "Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction."
   },
   "example": [
      {
         "level": 85,
         "description": "Respond to a citizen's request for assistance after a major disaster"
      },
      {
         "level": 57,
         "description": "Be responsible for 10 children at daycare"
      },
      {
         "level": 28,
         "description": "Process a customer's dry-cleaning drop off"
      }
   ],
   "occupation": [
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/39-6012.00/",
         "code": "39-6012.00",
         "title": "Concierges",
         "tags": {},
         "job_zone": {
            "code": 3,
            "title": "Job Zone Three: Medium Preparation Needed"
         },
         "importance": 99,
         "level": 76
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4061.00/",
         "code": "43-4061.00",
         "title": "Eligibility Interviewers, Government Programs",
         "tags": {},
         "job_zone": {
            "code": 3,
            "title": "Job Zone Three: Medium Preparation Needed"
         },
         "importance": 98,
         "level": 90
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/29-2081.00/",
         "code": "29-2081.00",
         "title": "Opticians, Dispensing",
         "tags": {},
         "job_zone": {
            "code": 3,
            "title": "Job Zone Three: Medium Preparation Needed"
         },
         "importance": 97,
         "level": 76
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/41-9022.00/",
         "code": "41-9022.00",
         "title": "Real Estate Sales Agents",
         "tags": {},
         "job_zone": {
            "code": 3,
            "title": "Job Zone Three: Medium Preparation Needed"
         },
         "importance": 96,
         "level": 82
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/41-1011.00/",
         "code": "41-1011.00",
         "title": "First-Line Supervisors of Retail Sales Workers",
         "tags": {
            "bright_outlook": true
         },
         "job_zone": {
            "code": 2,
            "title": "Job Zone Two: Some Preparation Needed"
         },
         "importance": 96,
         "level": 80
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/41-4012.00/",
         "code": "41-4012.00",
         "title": "Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products",
         "tags": {
            "bright_outlook": true
         },
         "job_zone": {
            "code": 4,
            "title": "Job Zone Four: Considerable Preparation Needed"
         },
         "importance": 96,
         "level": 78
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4181.00/",
         "code": "43-4181.00",
         "title": "Reservation and Transportation Ticket Agents and Travel Clerks",
         "tags": {},
         "job_zone": {
            "code": 2,
            "title": "Job Zone Two: Some Preparation Needed"
         },
         "importance": 96,
         "level": 77
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/39-1022.00/",
         "code": "39-1022.00",
         "title": "First-Line Supervisors of Personal Service Workers",
         "tags": {
            "bright_outlook": true
         },
         "job_zone": {
            "code": 3,
            "title": "Job Zone Three: Medium Preparation Needed"
         },
         "importance": 95,
         "level": 92
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/29-1181.00/",
         "code": "29-1181.00",
         "title": "Audiologists",
         "tags": {
            "bright_outlook": true
         },
         "job_zone": {
            "code": 5,
            "title": "Job Zone Five: Extensive Preparation Needed"
         },
         "importance": 95,
         "level": 84
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/29-2051.00/",
         "code": "29-2051.00",
         "title": "Dietetic Technicians",
         "tags": {},
         "job_zone": {
            "code": 3,
            "title": "Job Zone Three: Medium Preparation Needed"
         },
         "importance": 95,
         "level": 80
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4141.00/",
         "code": "43-4141.00",
         "title": "New Accounts Clerks",
         "tags": {},
         "job_zone": {
            "code": 3,
            "title": "Job Zone Three: Medium Preparation Needed"
         },
         "importance": 95,
         "level": 77
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/29-2092.00/",
         "code": "29-2092.00",
         "title": "Hearing Aid Specialists",
         "tags": {
            "bright_outlook": true
         },
         "job_zone": {
            "code": 3,
            "title": "Job Zone Three: Medium Preparation Needed"
         },
         "importance": 94,
         "level": 78
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/31-9095.00/",
         "code": "31-9095.00",
         "title": "Pharmacy Aides",
         "tags": {},
         "job_zone": {
            "code": 2,
            "title": "Job Zone Two: Some Preparation Needed"
         },
         "importance": 94,
         "level": 64
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/",
         "code": "13-1031.00",
         "title": "Claims Adjusters, Examiners, and Investigators",
         "tags": {},
         "job_zone": {
            "code": 4,
            "title": "Job Zone Four: Considerable Preparation Needed"
         },
         "importance": 93,
         "level": 89
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/39-4031.00/",
         "code": "39-4031.00",
         "title": "Morticians, Undertakers, and Funeral Arrangers",
         "tags": {},
         "job_zone": {
            "code": 3,
            "title": "Job Zone Three: Medium Preparation Needed"
         },
         "importance": 93,
         "level": 89
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4051.00/",
         "code": "43-4051.00",
         "title": "Customer Service Representatives",
         "tags": {
            "bright_outlook": true
         },
         "job_zone": {
            "code": 2,
            "title": "Job Zone Two: Some Preparation Needed"
         },
         "importance": 93,
         "level": 81
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/13-2072.00/",
         "code": "13-2072.00",
         "title": "Loan Officers",
         "tags": {},
         "job_zone": {
            "code": 4,
            "title": "Job Zone Four: Considerable Preparation Needed"
         },
         "importance": 93,
         "level": 80
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-3041.00/",
         "code": "43-3041.00",
         "title": "Gambling Cage Workers",
         "tags": {},
         "job_zone": {
            "code": 2,
            "title": "Job Zone Two: Some Preparation Needed"
         },
         "importance": 93,
         "level": 71
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/11-9171.00/",
         "code": "11-9171.00",
         "title": "Funeral Home Managers",
         "tags": {},
         "job_zone": {
            "code": 3,
            "title": "Job Zone Three: Medium Preparation Needed"
         },
         "importance": 92,
         "level": 85
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/31-2011.00/",
         "code": "31-2011.00",
         "title": "Occupational Therapy Assistants",
         "tags": {
            "bright_outlook": true
         },
         "job_zone": {
            "code": 3,
            "title": "Job Zone Three: Medium Preparation Needed"
         },
         "importance": 92,
         "level": 80
      }
   ]
}