Interactive Demo

{
   "code": "43-1011.00",
   "title": "First-Line Supervisors of Office & Administrative Support Workers",
   "tags": {
      "bright_outlook": true
   },
   "also_called": [
      {
         "title": "Accounting Manager",
         "summary": true
      },
      {
         "title": "Accounts Payable Supervisor",
         "summary": false
      },
      {
         "title": "Accounts Receivable Manager",
         "summary": false
      },
      {
         "title": "Administrative Supervisor",
         "summary": false
      },
      {
         "title": "Customer Service Manager",
         "summary": true
      },
      {
         "title": "Customer Service Supervisor",
         "summary": true
      },
      {
         "title": "Office Coordinator",
         "summary": false
      },
      {
         "title": "Office Manager",
         "summary": true
      },
      {
         "title": "Office Supervisor",
         "summary": false
      },
      {
         "title": "Staff Services Manager",
         "summary": false
      }
   ],
   "sample_of_military_titles": {
      "air_force": [
         "Administration",
         "Aircrew Flight Equipment Helper, Non-Ejection Seat Aircraft",
         "Contracting Journeyman",
         "Cyber Defense Operations Craftsman, Data Operations",
         "Emergency Management Craftsman",
         "Health Services Management Apprentice",
         "Heavy Aircraft Integrated Avionics Journeyman, C4ISR Mission Systems (E-3, E-4, E-7, EC-130H, RC-135, VC-25)",
         "Manpower Superintendent",
         "Munitions Systems Apprentice",
         "Personnel Helper"
      ],
      "army": [
         "Acquisition",
         "Cavalry Scout",
         "Contract and Industrial Management",
         "Health Services",
         "Indirect Fire Infantryman",
         "Legal Administrator",
         "Medical Logistics Specialist",
         "Patient Administration",
         "Psychological Operations, Designated",
         "Supply Systems Technician"
      ],
      "coast_guard": [
         "Gunner's Mate",
         "Information System Technician",
         "Marine Safety Specialist Deck",
         "Marine Safety Specialist Engineer",
         "Master Chief Petty Officer of the Coast Guard",
         "Medical Administration Specialty",
         "Personnel Administration Specialty",
         "Petty Officer",
         "Storekeeper",
         "Weapons Specialty"
      ],
      "marine_corps": [
         "Administrative Specialist",
         "Aviation Maintenance Data Specialist",
         "Aviation Support Equipment Asset Manager",
         "Financial Management Resource Analyst",
         "Ground Operations Specialist",
         "Information Specialist",
         "Legal Administrative Officer",
         "Logistics/Mobility Chief",
         "Marine Corps Community Services Marine",
         "Postal Officer"
      ],
      "navy": [
         "Administrative Assistant",
         "Aircrew Readiness Manager (Helicopter)",
         "Aviation Ordnanceman",
         "Executive Assistant",
         "LDO - Administration",
         "Office Manager",
         "Personnel Manager",
         "Radio Officer",
         "Special Compartmented Information Security Program Specialist",
         "Submarine Administrative Office Supervisor"
      ],
      "space_force": [
         "Administration",
         "Administration Superintendent",
         "Financial Management and Comptroller Superintendent",
         "Health Services Management Manager",
         "Logistics Plans Manager",
         "Materiel Management Craftsman",
         "Materiel Management Superintendent",
         "Medical Materiel Superintendent",
         "Personnel Manager",
         "Traffic Management Operations Craftsman"
      ]
   },
   "what_they_do": "Directly supervise and coordinate the activities of clerical and administrative support workers.",
   "on_the_job": [
      "Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.",
      "Resolve customer complaints or answer customers' questions regarding policies and procedures.",
      "Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes."
   ],
   "word_cloud_terms": [
      "employee",
      "enterprising",
      "problem solving",
      "management",
      "coordinate activities",
      "policy",
      "personnel",
      "review records",
      "standard procedure"
   ],
   "career_video": true,
   "contents": [
      {
         "href": "https://api-v2.onetcenter.org/veterans/careers/43-1011.00/in_the_military",
         "title": "In the military"
      },
      {
         "href": "https://api-v2.onetcenter.org/veterans/careers/43-1011.00/knowledge",
         "title": "Knowledge"
      },
      {
         "href": "https://api-v2.onetcenter.org/veterans/careers/43-1011.00/skills",
         "title": "Skills"
      },
      {
         "href": "https://api-v2.onetcenter.org/veterans/careers/43-1011.00/abilities",
         "title": "Abilities"
      },
      {
         "href": "https://api-v2.onetcenter.org/veterans/careers/43-1011.00/personality",
         "title": "Personality"
      },
      {
         "href": "https://api-v2.onetcenter.org/veterans/careers/43-1011.00/technology",
         "title": "Technology"
      },
      {
         "href": "https://api-v2.onetcenter.org/veterans/careers/43-1011.00/education",
         "title": "Education"
      },
      {
         "href": "https://api-v2.onetcenter.org/veterans/careers/43-1011.00/job_outlook",
         "title": "Job Outlook"
      },
      {
         "href": "https://api-v2.onetcenter.org/veterans/careers/43-1011.00/check_out_my_state",
         "title": "Check Out My State"
      },
      {
         "href": "https://api-v2.onetcenter.org/veterans/careers/43-1011.00/explore_more",
         "title": "Explore More"
      }
   ]
}