Interactive Demo

{
   "code": "15-1232.00",
   "title": "Computer User Support Specialists",
   "tags": {},
   "also_called": [
      {
         "title": "Computer Support Specialist",
         "summary": true
      },
      {
         "title": "Computer Tech (Computer Technician)",
         "summary": true
      },
      {
         "title": "Desktop Support Technician (Desktop Support Tech)",
         "summary": false
      },
      {
         "title": "Help Desk Analyst",
         "summary": false
      },
      {
         "title": "Help Desk Tech (Help Desk Technician)",
         "summary": false
      },
      {
         "title": "IS Tech (Information Systems Technician)",
         "summary": true
      },
      {
         "title": "IT Specialist (Information Technology Specialist)",
         "summary": true
      },
      {
         "title": "IT Support Specialist (Information Technology Support Specialist)",
         "summary": false
      },
      {
         "title": "IT Tech (Information Technology Technician)",
         "summary": false
      },
      {
         "title": "Technical Support Specialist",
         "summary": false
      }
   ],
   "sample_of_military_titles": {
      "air_force": [
         "Cyber Defense Operations",
         "Cyber Defense Operations Apprentice, Enterprise Operations",
         "Cyber Defense Operations Apprentice, RF Operations",
         "Cyber Defense Operations Craftsman",
         "Cyber Defense Operations Helper",
         "Cyber Defense Operations Helper, Mission Defense Activities",
         "Cyber Defense Operations Journeyman, Mission Defense Activities",
         "Heavy Aircraft Integrated Avionics Apprentice, C4ISR Mission Systems (E-3, E-4, E-7, EC-130H, RC-135, VC-25)",
         "Heavy Aircraft Integrated Avionics Journeyman",
         "Space Systems Operations Apprentice"
      ],
      "army": [
         "Information Technology Specialist",
         "Network Communication Systems Specialist",
         "Systems Automation Acquisition and Engineering"
      ],
      "coast_guard": [
         "Electronics Specialty",
         "Electronics Technician",
         "Information System Technician"
      ],
      "marine_corps": [
         "Aviation Communication Systems Technician",
         "Aviation Logistics Information Management System (ALIMS) Specialist",
         "Aviation Meteorological Equipment Technician, OMA/IMA",
         "Aviation RADAR Technician",
         "Data Systems Administrator",
         "Intelligence Surveillance Reconnaissance (ISR) Systems Engineer",
         "Manpower Information Systems (MIS) Analyst",
         "Network Administrator",
         "Signals Intelligence/Electromagnetic Warfare Technician",
         "Tactical Air Operations/Air Defense Systems Technician"
      ],
      "navy": [
         "ADP Customer Liaison Officer",
         "Communications Specialist",
         "Cryptologic Infrastructure Maintenance Supervisor",
         "Cyber Defense Infrastructure Support Specialist",
         "Electronics Technician",
         "Information Systems Technician",
         "Information Systems Technician (IT) Systems Administration",
         "Submarine Carry-On Equipment (COE) Privileged Access Technician",
         "Submarine Carry-On Equipment (COE) Team Leader",
         "Surface Cryptologic Carry-On Program (CCOP) Installer"
      ],
      "space_force": []
   },
   "what_they_do": "Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.",
   "on_the_job": [
      "Oversee the daily performance of computer systems.",
      "Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.",
      "Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support."
   ],
   "word_cloud_terms": [
      "software",
      "conventional interests",
      "hardware",
      "technical assistance",
      "computer",
      "client",
      "problem",
      "operating system",
      "computer support specialist"
   ],
   "career_video": true,
   "contents": [
      {
         "href": "https://api-v2.onetcenter.org/veterans/careers/15-1232.00/in_the_military",
         "title": "In the military"
      },
      {
         "href": "https://api-v2.onetcenter.org/veterans/careers/15-1232.00/knowledge",
         "title": "Knowledge"
      },
      {
         "href": "https://api-v2.onetcenter.org/veterans/careers/15-1232.00/skills",
         "title": "Skills"
      },
      {
         "href": "https://api-v2.onetcenter.org/veterans/careers/15-1232.00/abilities",
         "title": "Abilities"
      },
      {
         "href": "https://api-v2.onetcenter.org/veterans/careers/15-1232.00/personality",
         "title": "Personality"
      },
      {
         "href": "https://api-v2.onetcenter.org/veterans/careers/15-1232.00/technology",
         "title": "Technology"
      },
      {
         "href": "https://api-v2.onetcenter.org/veterans/careers/15-1232.00/education",
         "title": "Education"
      },
      {
         "href": "https://api-v2.onetcenter.org/veterans/careers/15-1232.00/job_outlook",
         "title": "Job Outlook"
      },
      {
         "href": "https://api-v2.onetcenter.org/veterans/careers/15-1232.00/check_out_my_state",
         "title": "Check Out My State"
      },
      {
         "href": "https://api-v2.onetcenter.org/veterans/careers/15-1232.00/explore_more",
         "title": "Explore More"
      }
   ]
}