Interactive Demo

{
   "code": "43-4021.00",
   "title": "Correspondence Clerks",
   "tags": {},
   "description": "Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.",
   "sample_of_reported_titles": [
      "Chargeback Specialist",
      "Claims Correspondence Clerk",
      "Correspondence Clerk",
      "Correspondence Coordinator",
      "Correspondence Representative (Correspondence Rep)",
      "Correspondent",
      "Dispute Resolution Analyst",
      "Dispute Specialist",
      "Office Technician (Office Tech)",
      "Technical Clerk"
   ],
   "updated": {
      "year": 2025,
      "contents": [
         {
            "title": "Abilities",
            "source": "Analyst",
            "year": 2023
         },
         {
            "title": "Alternate Titles",
            "source": "Multiple sources",
            "year": 2025
         },
         {
            "title": "Detailed Work Activities",
            "source": "Analyst",
            "year": 2023
         },
         {
            "title": "Education",
            "source": "Incumbent",
            "year": 2023
         },
         {
            "title": "Interests",
            "source": "Machine Learning",
            "year": 2023
         },
         {
            "title": "Job Zone",
            "source": "Analyst",
            "year": 2023
         },
         {
            "title": "Knowledge",
            "source": "Incumbent",
            "year": 2023
         },
         {
            "title": "Related Occupations",
            "source": "Analyst",
            "year": 2024
         },
         {
            "title": "Sample of Reported Titles",
            "source": "Analyst",
            "year": 2021
         },
         {
            "title": "Skills",
            "source": "Analyst",
            "year": 2023
         },
         {
            "title": "Tasks",
            "source": "Incumbent",
            "year": 2023
         },
         {
            "title": "Technology Skills & Tools",
            "source": "Multiple sources",
            "year": 2024
         },
         {
            "title": "Work Activities",
            "source": "Incumbent",
            "year": 2023
         },
         {
            "title": "Work Context",
            "source": "Incumbent",
            "year": 2023
         },
         {
            "title": "Work Styles",
            "source": "Incumbent",
            "year": 2023
         },
         {
            "title": "Work Values",
            "source": "Analyst",
            "year": 2008
         }
      ]
   },
   "summary_contents": [
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/summary/tasks",
         "title": "Tasks"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/summary/technology_skills",
         "title": "Technology Skills"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/hot_technology",
         "title": "Hot Technologies"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/in_demand",
         "title": "In Demand Skills"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/summary/work_activities",
         "title": "Work Activities"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/summary/detailed_work_activities",
         "title": "Detailed Work Activities"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/summary/work_context",
         "title": "Work Context"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/summary/job_zone",
         "title": "Job Zone"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/summary/skills",
         "title": "Skills"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/summary/knowledge",
         "title": "Knowledge"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/summary/education",
         "title": "Education"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/summary/abilities",
         "title": "Abilities"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/summary/interests",
         "title": "Interests"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/summary/work_values",
         "title": "Work Values"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/summary/work_styles",
         "title": "Work Styles"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/summary/related_occupations",
         "title": "Related Occupations"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/summary/professional_associations",
         "title": "Professional Associations"
      }
   ],
   "details_contents": [
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/details/tasks",
         "title": "Tasks"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/details/technology_skills",
         "title": "Technology Skills"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/hot_technology",
         "title": "Hot Technologies"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/in_demand",
         "title": "In Demand Skills"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/details/tools_used",
         "title": "Tools Used"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/details/work_activities",
         "title": "Work Activities"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/details/detailed_work_activities",
         "title": "Detailed Work Activities"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/details/work_context",
         "title": "Work Context"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/details/job_zone",
         "title": "Job Zone"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/details/skills",
         "title": "Skills"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/details/knowledge",
         "title": "Knowledge"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/details/education",
         "title": "Education"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/details/abilities",
         "title": "Abilities"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/details/interests",
         "title": "Interests"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/details/work_values",
         "title": "Work Values"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/details/work_styles",
         "title": "Work Styles"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/details/related_occupations",
         "title": "Related Occupations"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/details/professional_associations",
         "title": "Professional Associations"
      }
   ],
   "custom_contents": [
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-4021.00/custom/work_activities_outline",
         "title": "Work Activities Outline"
      }
   ]
}