Interactive Demo

{
   "code": "43-2011.00",
   "title": "Switchboard Operators, Including Answering Service",
   "tags": {},
   "description": "Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.",
   "sample_of_reported_titles": [
      "CBX Operator (Computerized Branch Exchange Operator)",
      "Central Communications Specialist",
      "Communications Operator",
      "Communications Specialist",
      "Information Specialist",
      "PBX Operator (Private Branch Exchange Operator)",
      "Switchboard Operator (SB Operator)",
      "Switchboard Receptionist (SB Receptionist)",
      "Telecommunications Clerk",
      "Telecommunications Operator"
   ],
   "updated": {
      "year": 2025,
      "contents": [
         {
            "title": "Abilities",
            "source": "Analyst",
            "year": 2022
         },
         {
            "title": "Alternate Titles",
            "source": "Multiple sources",
            "year": 2025
         },
         {
            "title": "Detailed Work Activities",
            "source": "Analyst",
            "year": 2021
         },
         {
            "title": "Education",
            "source": "Incumbent",
            "year": 2022
         },
         {
            "title": "Interests",
            "source": "Machine Learning",
            "year": 2023
         },
         {
            "title": "Job Zone",
            "source": "Analyst",
            "year": 2022
         },
         {
            "title": "Knowledge",
            "source": "Incumbent",
            "year": 2022
         },
         {
            "title": "Related Occupations",
            "source": "Analyst",
            "year": 2024
         },
         {
            "title": "Sample of Reported Titles",
            "source": "Incumbent",
            "year": 2022
         },
         {
            "title": "Skills",
            "source": "Analyst",
            "year": 2022
         },
         {
            "title": "Tasks",
            "source": "Incumbent",
            "year": 2022
         },
         {
            "title": "Technology Skills & Tools",
            "source": "Multiple sources",
            "year": 2023
         },
         {
            "title": "Work Activities",
            "source": "Incumbent",
            "year": 2022
         },
         {
            "title": "Work Context",
            "source": "Incumbent",
            "year": 2022
         },
         {
            "title": "Work Styles",
            "source": "Incumbent",
            "year": 2022
         },
         {
            "title": "Work Values",
            "source": "Analyst",
            "year": 2008
         }
      ]
   },
   "summary_contents": [
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/summary/tasks",
         "title": "Tasks"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/summary/technology_skills",
         "title": "Technology Skills"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/hot_technology",
         "title": "Hot Technologies"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/in_demand",
         "title": "In Demand Skills"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/summary/work_activities",
         "title": "Work Activities"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/summary/detailed_work_activities",
         "title": "Detailed Work Activities"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/summary/work_context",
         "title": "Work Context"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/summary/job_zone",
         "title": "Job Zone"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/summary/skills",
         "title": "Skills"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/summary/knowledge",
         "title": "Knowledge"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/summary/education",
         "title": "Education"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/summary/abilities",
         "title": "Abilities"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/summary/interests",
         "title": "Interests"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/summary/work_values",
         "title": "Work Values"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/summary/work_styles",
         "title": "Work Styles"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/summary/related_occupations",
         "title": "Related Occupations"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/summary/professional_associations",
         "title": "Professional Associations"
      }
   ],
   "details_contents": [
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/details/tasks",
         "title": "Tasks"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/details/technology_skills",
         "title": "Technology Skills"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/hot_technology",
         "title": "Hot Technologies"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/in_demand",
         "title": "In Demand Skills"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/details/tools_used",
         "title": "Tools Used"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/details/work_activities",
         "title": "Work Activities"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/details/detailed_work_activities",
         "title": "Detailed Work Activities"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/details/work_context",
         "title": "Work Context"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/details/job_zone",
         "title": "Job Zone"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/details/skills",
         "title": "Skills"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/details/knowledge",
         "title": "Knowledge"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/details/education",
         "title": "Education"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/details/abilities",
         "title": "Abilities"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/details/interests",
         "title": "Interests"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/details/work_values",
         "title": "Work Values"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/details/work_styles",
         "title": "Work Styles"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/details/related_occupations",
         "title": "Related Occupations"
      },
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/details/professional_associations",
         "title": "Professional Associations"
      }
   ],
   "custom_contents": [
      {
         "href": "https://api-v2.onetcenter.org/online/occupations/43-2011.00/custom/work_activities_outline",
         "title": "Work Activities Outline"
      }
   ]
}