Interactive Demo

{
   "activity": [
      {
         "activity_type": "gwa",
         "id": "4.A.3.b.1",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.3.b.1",
         "title": "Working with Computers",
         "description": "Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.",
         "importance": 92
      },
      {
         "activity_type": "gwa",
         "id": "4.A.4.a.3",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.4.a.3",
         "title": "Communicating with People Outside the Organization",
         "description": "Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.",
         "importance": 90,
         "related_activity": [
            {
               "activity_type": "iwa",
               "id": "4.A.4.a.3.I03",
               "title": "Provide information to guests, clients, or customers.",
               "related_activity": [
                  {
                     "activity_type": "dwa",
                     "id": "4.A.4.a.3.I03.D02",
                     "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/detailed_work_activities/4.A.4.a.3.I03.D02",
                     "title": "Present business-related information to audiences.",
                     "related_activity": [
                        {
                           "activity_type": "task",
                           "id": "21435",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21435",
                           "title": "Present cases and participate in their discussion at claim committee meetings."
                        }
                     ]
                  }
               ]
            }
         ]
      },
      {
         "activity_type": "gwa",
         "id": "4.A.1.a.1",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.1.a.1",
         "title": "Getting Information",
         "description": "Observing, receiving, and otherwise obtaining information from all relevant sources.",
         "importance": 89,
         "related_activity": [
            {
               "activity_type": "iwa",
               "id": "4.A.1.a.1.I04",
               "title": "Gather information from physical or electronic sources.",
               "related_activity": [
                  {
                     "activity_type": "dwa",
                     "id": "4.A.1.a.1.I04.D04",
                     "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/detailed_work_activities/4.A.1.a.1.I04.D04",
                     "title": "Gather financial records.",
                     "related_activity": [
                        {
                           "activity_type": "task",
                           "id": "21442",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21442",
                           "title": "Obtain credit information from banks and other credit services."
                        }
                     ]
                  }
               ]
            },
            {
               "activity_type": "iwa",
               "id": "4.A.1.a.1.I23",
               "title": "Interview people to obtain information.",
               "related_activity": [
                  {
                     "activity_type": "dwa",
                     "id": "4.A.1.a.1.I23.D09",
                     "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/detailed_work_activities/4.A.1.a.1.I23.D09",
                     "title": "Interview witnesses, suspects, or claimants.",
                     "related_activity": [
                        {
                           "activity_type": "task",
                           "id": "21421",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21421",
                           "title": "Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims."
                        },
                        {
                           "activity_type": "task",
                           "id": "21422",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21422",
                           "title": "Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review."
                        },
                        {
                           "activity_type": "task",
                           "id": "21433",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21433",
                           "title": "Contact or interview claimants, doctors, medical specialists, or employers to get additional information."
                        }
                     ]
                  }
               ]
            },
            {
               "activity_type": "iwa",
               "id": "4.A.1.a.1.I03",
               "title": "Investigate criminal or legal matters.",
               "related_activity": [
                  {
                     "activity_type": "dwa",
                     "id": "4.A.1.a.1.I03.D04",
                     "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/detailed_work_activities/4.A.1.a.1.I03.D04",
                     "title": "Investigate legal issues.",
                     "related_activity": [
                        {
                           "activity_type": "task",
                           "id": "21418",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21418",
                           "title": "Analyze information gathered by investigation and report findings and recommendations."
                        },
                        {
                           "activity_type": "task",
                           "id": "21423",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21423",
                           "title": "Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio."
                        },
                        {
                           "activity_type": "task",
                           "id": "21427",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21427",
                           "title": "Examine claims investigated by insurance adjusters, further investigating questionable claims to determine whether to authorize payments."
                        },
                        {
                           "activity_type": "task",
                           "id": "21443",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21443",
                           "title": "Attend mediations or trials."
                        }
                     ]
                  },
                  {
                     "activity_type": "dwa",
                     "id": "4.A.1.a.1.I03.D01",
                     "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/detailed_work_activities/4.A.1.a.1.I03.D01",
                     "title": "Collect evidence for legal proceedings.",
                     "related_activity": [
                        {
                           "activity_type": "task",
                           "id": "21431",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21431",
                           "title": "Collect evidence to support contested claims in court."
                        }
                     ]
                  }
               ]
            }
         ]
      },
      {
         "activity_type": "gwa",
         "id": "4.A.1.b.1",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.1.b.1",
         "title": "Identifying Objects, Actions, and Events",
         "description": "Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.",
         "importance": 87
      },
      {
         "activity_type": "gwa",
         "id": "4.A.2.b.1",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.2.b.1",
         "title": "Making Decisions and Solving Problems",
         "description": "Analyzing information and evaluating results to choose the best solution and solve problems.",
         "importance": 87,
         "related_activity": [
            {
               "activity_type": "iwa",
               "id": "4.A.2.b.1.I01",
               "title": "Determine values or prices of goods or services.",
               "related_activity": [
                  {
                     "activity_type": "dwa",
                     "id": "4.A.2.b.1.I01.D06",
                     "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/detailed_work_activities/4.A.2.b.1.I01.D06",
                     "title": "Estimate costs of goods or services.",
                     "related_activity": [
                        {
                           "activity_type": "task",
                           "id": "21419",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21419",
                           "title": "Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability."
                        }
                     ]
                  }
               ]
            },
            {
               "activity_type": "iwa",
               "id": "4.A.2.b.1.I09",
               "title": "Implement procedures or processes.",
               "related_activity": [
                  {
                     "activity_type": "dwa",
                     "id": "4.A.2.b.1.I09.D05",
                     "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/detailed_work_activities/4.A.2.b.1.I09.D05",
                     "title": "Implement financial decisions.",
                     "related_activity": [
                        {
                           "activity_type": "task",
                           "id": "21424",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21424",
                           "title": "Adjust reserves or provide reserve recommendations to ensure that reserve activities are consistent with corporate policies."
                        }
                     ]
                  }
               ]
            }
         ]
      },
      {
         "activity_type": "gwa",
         "id": "4.A.4.a.2",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.4.a.2",
         "title": "Communicating with Supervisors, Peers, or Subordinates",
         "description": "Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.",
         "importance": 85,
         "related_activity": [
            {
               "activity_type": "iwa",
               "id": "4.A.4.a.2.I03",
               "title": "Communicate with others about operational plans or activities.",
               "related_activity": [
                  {
                     "activity_type": "dwa",
                     "id": "4.A.4.a.2.I03.D10",
                     "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/detailed_work_activities/4.A.4.a.2.I03.D10",
                     "title": "Report information to managers or other personnel.",
                     "related_activity": [
                        {
                           "activity_type": "task",
                           "id": "21430",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21430",
                           "title": "Refer questionable claims to investigator or claims adjuster for investigation or settlement."
                        },
                        {
                           "activity_type": "task",
                           "id": "21439",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21439",
                           "title": "Report overpayments, underpayments, and other irregularities."
                        }
                     ]
                  }
               ]
            },
            {
               "activity_type": "iwa",
               "id": "4.A.4.a.2.I11",
               "title": "Coordinate activities with clients, agencies, or organizations.",
               "related_activity": [
                  {
                     "activity_type": "dwa",
                     "id": "4.A.4.a.2.I11.D08",
                     "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/detailed_work_activities/4.A.4.a.2.I11.D08",
                     "title": "Confer with others about financial matters.",
                     "related_activity": [
                        {
                           "activity_type": "task",
                           "id": "21440",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21440",
                           "title": "Communicate with reinsurance brokers to obtain information necessary for processing claims."
                        }
                     ]
                  }
               ]
            },
            {
               "activity_type": "iwa",
               "id": "4.A.4.a.2.I12",
               "title": "Discuss legal matters with clients, disputants, or legal professionals or staff.",
               "related_activity": [
                  {
                     "activity_type": "dwa",
                     "id": "4.A.4.a.2.I12.D01",
                     "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/detailed_work_activities/4.A.4.a.2.I12.D01",
                     "title": "Meet with individuals involved in legal processes to provide information and clarify issues.",
                     "related_activity": [
                        {
                           "activity_type": "task",
                           "id": "21432",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21432",
                           "title": "Confer with legal counsel on claims requiring litigation."
                        }
                     ]
                  }
               ]
            }
         ]
      },
      {
         "activity_type": "gwa",
         "id": "4.A.3.b.6",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.3.b.6",
         "title": "Documenting/Recording Information",
         "description": "Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.",
         "importance": 84,
         "related_activity": [
            {
               "activity_type": "iwa",
               "id": "4.A.3.b.6.I08",
               "title": "Maintain operational records.",
               "related_activity": [
                  {
                     "activity_type": "dwa",
                     "id": "4.A.3.b.6.I08.D14",
                     "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/detailed_work_activities/4.A.3.b.6.I08.D14",
                     "title": "Maintain data in information systems or databases.",
                     "related_activity": [
                        {
                           "activity_type": "task",
                           "id": "21429",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21429",
                           "title": "Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation."
                        }
                     ]
                  }
               ]
            },
            {
               "activity_type": "iwa",
               "id": "4.A.3.b.6.I01",
               "title": "Prepare financial documents, reports, or budgets.",
               "related_activity": [
                  {
                     "activity_type": "dwa",
                     "id": "4.A.3.b.6.I01.D01",
                     "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/detailed_work_activities/4.A.3.b.6.I01.D01",
                     "title": "Prepare financial documents.",
                     "related_activity": [
                        {
                           "activity_type": "task",
                           "id": "21434",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21434",
                           "title": "Maintain claim files, such as records of settled claims and an inventory of claims requiring detailed analysis."
                        }
                     ]
                  }
               ]
            },
            {
               "activity_type": "iwa",
               "id": "4.A.3.b.6.I14",
               "title": "Prepare legal or regulatory documents.",
               "related_activity": [
                  {
                     "activity_type": "dwa",
                     "id": "4.A.3.b.6.I14.D01",
                     "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/detailed_work_activities/4.A.3.b.6.I14.D01",
                     "title": "Prepare legal or investigatory documentation.",
                     "related_activity": [
                        {
                           "activity_type": "task",
                           "id": "21418",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21418",
                           "title": "Analyze information gathered by investigation and report findings and recommendations."
                        }
                     ]
                  }
               ]
            },
            {
               "activity_type": "iwa",
               "id": "4.A.3.b.6.I15",
               "title": "Prepare reports of operational or procedural activities.",
               "related_activity": [
                  {
                     "activity_type": "dwa",
                     "id": "4.A.3.b.6.I15.D04",
                     "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/detailed_work_activities/4.A.3.b.6.I15.D04",
                     "title": "Prepare operational reports.",
                     "related_activity": [
                        {
                           "activity_type": "task",
                           "id": "21441",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21441",
                           "title": "Prepare reports to be submitted to company's data processing department."
                        }
                     ]
                  }
               ]
            }
         ]
      },
      {
         "activity_type": "gwa",
         "id": "4.A.4.a.7",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.4.a.7",
         "title": "Resolving Conflicts and Negotiating with Others",
         "description": "Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.",
         "importance": 82,
         "related_activity": [
            {
               "activity_type": "iwa",
               "id": "4.A.4.a.7.I02",
               "title": "Negotiate contracts or agreements.",
               "related_activity": [
                  {
                     "activity_type": "dwa",
                     "id": "4.A.4.a.7.I02.D09",
                     "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/detailed_work_activities/4.A.4.a.7.I02.D09",
                     "title": "Negotiate agreements to resolve disputes.",
                     "related_activity": [
                        {
                           "activity_type": "task",
                           "id": "21423",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21423",
                           "title": "Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio."
                        },
                        {
                           "activity_type": "task",
                           "id": "21445",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21445",
                           "title": "Negotiate claim settlements or recommend litigation when settlement cannot be negotiated."
                        }
                     ]
                  }
               ]
            }
         ]
      },
      {
         "activity_type": "gwa",
         "id": "4.A.2.b.6",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.2.b.6",
         "title": "Organizing, Planning, and Prioritizing Work",
         "description": "Developing specific goals and plans to prioritize, organize, and accomplish your work.",
         "importance": 81
      },
      {
         "activity_type": "gwa",
         "id": "4.A.2.a.4",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.2.a.4",
         "title": "Analyzing Data or Information",
         "description": "Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.",
         "importance": 77,
         "related_activity": [
            {
               "activity_type": "iwa",
               "id": "4.A.2.a.4.I07",
               "title": "Analyze data to improve operations.",
               "related_activity": [
                  {
                     "activity_type": "dwa",
                     "id": "4.A.2.a.4.I07.D01",
                     "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/detailed_work_activities/4.A.2.a.4.I07.D01",
                     "title": "Calculate data to inform organizational operations.",
                     "related_activity": [
                        {
                           "activity_type": "task",
                           "id": "21417",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21417",
                           "title": "Examine claims forms and other records to determine insurance coverage."
                        }
                     ]
                  }
               ]
            }
         ]
      },
      {
         "activity_type": "gwa",
         "id": "4.A.2.a.2",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.2.a.2",
         "title": "Processing Information",
         "description": "Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.",
         "importance": 76,
         "related_activity": [
            {
               "activity_type": "iwa",
               "id": "4.A.2.a.2.I01",
               "title": "Evaluate the quality or accuracy of data.",
               "related_activity": [
                  {
                     "activity_type": "dwa",
                     "id": "4.A.2.a.2.I01.D01",
                     "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/detailed_work_activities/4.A.2.a.2.I01.D01",
                     "title": "Verify accuracy of records.",
                     "related_activity": [
                        {
                           "activity_type": "task",
                           "id": "21428",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21428",
                           "title": "Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures."
                        },
                        {
                           "activity_type": "task",
                           "id": "21438",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21438",
                           "title": "Examine titles to property to determine validity and act as company agent in transactions with property owners."
                        }
                     ]
                  }
               ]
            },
            {
               "activity_type": "iwa",
               "id": "4.A.2.a.2.I05",
               "title": "Verify personal information.",
               "related_activity": [
                  {
                     "activity_type": "dwa",
                     "id": "4.A.2.a.2.I05.D03",
                     "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/detailed_work_activities/4.A.2.a.2.I05.D03",
                     "title": "Verify application data to determine program eligibility.",
                     "related_activity": [
                        {
                           "activity_type": "task",
                           "id": "21444",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21444",
                           "title": "Communicate with former associates to verify employment record or to obtain background information regarding persons or businesses applying for credit."
                        }
                     ]
                  }
               ]
            }
         ]
      },
      {
         "activity_type": "gwa",
         "id": "4.A.4.a.4",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.4.a.4",
         "title": "Establishing and Maintaining Interpersonal Relationships",
         "description": "Developing constructive and cooperative working relationships with others, and maintaining them over time.",
         "importance": 75
      },
      {
         "activity_type": "gwa",
         "id": "4.A.2.b.3",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.2.b.3",
         "title": "Updating and Using Relevant Knowledge",
         "description": "Keeping up-to-date technically and applying new knowledge to your job.",
         "importance": 75
      },
      {
         "activity_type": "gwa",
         "id": "4.A.2.a.3",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.2.a.3",
         "title": "Evaluating Information to Determine Compliance with Standards",
         "description": "Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.",
         "importance": 71,
         "related_activity": [
            {
               "activity_type": "iwa",
               "id": "4.A.2.a.3.I03",
               "title": "Examine financial activities, operations, or systems.",
               "related_activity": [
                  {
                     "activity_type": "dwa",
                     "id": "4.A.2.a.3.I03.D02",
                     "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/detailed_work_activities/4.A.2.a.3.I03.D02",
                     "title": "Examine financial records.",
                     "related_activity": [
                        {
                           "activity_type": "task",
                           "id": "21437",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21437",
                           "title": "Conduct detailed bill reviews to implement sound litigation management and expense control."
                        }
                     ]
                  }
               ]
            }
         ]
      },
      {
         "activity_type": "gwa",
         "id": "4.A.4.a.1",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.4.a.1",
         "title": "Interpreting the Meaning of Information for Others",
         "description": "Translating or explaining what information means and how it can be used.",
         "importance": 69
      },
      {
         "activity_type": "gwa",
         "id": "4.A.2.a.1",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.2.a.1",
         "title": "Judging the Qualities of Objects, Services, or People",
         "description": "Assessing the value, importance, or quality of things or people.",
         "importance": 64,
         "related_activity": [
            {
               "activity_type": "iwa",
               "id": "4.A.2.a.1.I09",
               "title": "Evaluate condition of financial assets, property, or other resources.",
               "related_activity": [
                  {
                     "activity_type": "dwa",
                     "id": "4.A.2.a.1.I09.D03",
                     "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/detailed_work_activities/4.A.2.a.1.I09.D03",
                     "title": "Appraise property values.",
                     "related_activity": [
                        {
                           "activity_type": "task",
                           "id": "21420",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21420",
                           "title": "Investigate and assess damage to property and create or review property damage estimates."
                        }
                     ]
                  }
               ]
            }
         ]
      },
      {
         "activity_type": "gwa",
         "id": "4.A.1.a.2",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.1.a.2",
         "title": "Monitoring Processes, Materials, or Surroundings",
         "description": "Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.",
         "importance": 64
      },
      {
         "activity_type": "gwa",
         "id": "4.A.4.a.8",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.4.a.8",
         "title": "Performing for or Working Directly with the Public",
         "description": "Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.",
         "importance": 64,
         "related_activity": [
            {
               "activity_type": "iwa",
               "id": "4.A.4.a.8.I03",
               "title": "Respond to customer problems or inquiries.",
               "related_activity": [
                  {
                     "activity_type": "dwa",
                     "id": "4.A.4.a.8.I03.D05",
                     "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/detailed_work_activities/4.A.4.a.8.I03.D05",
                     "title": "Resolve customer complaints or problems.",
                     "related_activity": [
                        {
                           "activity_type": "task",
                           "id": "21425",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21425",
                           "title": "Resolve complex, severe exposure claims, using high service oriented file handling."
                        }
                     ]
                  }
               ]
            }
         ]
      },
      {
         "activity_type": "gwa",
         "id": "4.A.1.b.3",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.1.b.3",
         "title": "Estimating the Quantifiable Characteristics of Products, Events, or Information",
         "description": "Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.",
         "importance": 58
      },
      {
         "activity_type": "gwa",
         "id": "4.A.4.c.1",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.4.c.1",
         "title": "Performing Administrative Activities",
         "description": "Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.",
         "importance": 55,
         "related_activity": [
            {
               "activity_type": "iwa",
               "id": "4.A.4.c.1.I03",
               "title": "Execute financial transactions.",
               "related_activity": [
                  {
                     "activity_type": "dwa",
                     "id": "4.A.4.c.1.I03.D07",
                     "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/detailed_work_activities/4.A.4.c.1.I03.D07",
                     "title": "Pay charges, fees, or taxes.",
                     "related_activity": [
                        {
                           "activity_type": "task",
                           "id": "21426",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21426",
                           "title": "Pay and process claims within designated authority level."
                        }
                     ]
                  }
               ]
            }
         ]
      },
      {
         "activity_type": "gwa",
         "id": "4.A.4.b.2",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.4.b.2",
         "title": "Developing and Building Teams",
         "description": "Encouraging and building mutual trust, respect, and cooperation among team members.",
         "importance": 51
      },
      {
         "activity_type": "gwa",
         "id": "4.A.2.b.5",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.2.b.5",
         "title": "Scheduling Work and Activities",
         "description": "Scheduling events, programs, and activities, as well as the work of others.",
         "importance": 51
      },
      {
         "activity_type": "gwa",
         "id": "4.A.4.a.5",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.4.a.5",
         "title": "Assisting and Caring for Others",
         "description": "Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.",
         "importance": 48
      },
      {
         "activity_type": "gwa",
         "id": "4.A.2.b.2",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.2.b.2",
         "title": "Thinking Creatively",
         "description": "Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.",
         "importance": 48,
         "related_activity": [
            {
               "activity_type": "iwa",
               "id": "4.A.2.b.2.I02",
               "title": "Design computer or information systems or applications.",
               "related_activity": [
                  {
                     "activity_type": "dwa",
                     "id": "4.A.2.b.2.I02.D12",
                     "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/detailed_work_activities/4.A.2.b.2.I02.D12",
                     "title": "Apply information technology to solve business or other applied problems.",
                     "related_activity": [
                        {
                           "activity_type": "task",
                           "id": "21425",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21425",
                           "title": "Resolve complex, severe exposure claims, using high service oriented file handling."
                        }
                     ]
                  }
               ]
            }
         ]
      },
      {
         "activity_type": "gwa",
         "id": "4.A.2.b.4",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.2.b.4",
         "title": "Developing Objectives and Strategies",
         "description": "Establishing long-range objectives and specifying the strategies and actions to achieve them.",
         "importance": 47
      },
      {
         "activity_type": "gwa",
         "id": "4.A.4.c.3",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.4.c.3",
         "title": "Monitoring and Controlling Resources",
         "description": "Monitoring and controlling resources and overseeing the spending of money.",
         "importance": 44
      },
      {
         "activity_type": "gwa",
         "id": "4.A.4.b.3",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.4.b.3",
         "title": "Training and Teaching Others",
         "description": "Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.",
         "importance": 44
      },
      {
         "activity_type": "gwa",
         "id": "4.A.1.b.2",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.1.b.2",
         "title": "Inspecting Equipment, Structures, or Materials",
         "description": "Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.",
         "importance": 43
      },
      {
         "activity_type": "gwa",
         "id": "4.A.4.b.1",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.4.b.1",
         "title": "Coordinating the Work and Activities of Others",
         "description": "Getting members of a group to work together to accomplish tasks.",
         "importance": 38
      },
      {
         "activity_type": "gwa",
         "id": "4.A.4.b.6",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.4.b.6",
         "title": "Providing Consultation and Advice to Others",
         "description": "Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.",
         "importance": 37,
         "related_activity": [
            {
               "activity_type": "iwa",
               "id": "4.A.4.b.6.I11",
               "title": "Advise others on financial matters.",
               "related_activity": [
                  {
                     "activity_type": "dwa",
                     "id": "4.A.4.b.6.I11.D03",
                     "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/detailed_work_activities/4.A.4.b.6.I11.D03",
                     "title": "Advise others on financial matters.",
                     "related_activity": [
                        {
                           "activity_type": "task",
                           "id": "21424",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21424",
                           "title": "Adjust reserves or provide reserve recommendations to ensure that reserve activities are consistent with corporate policies."
                        }
                     ]
                  }
               ]
            },
            {
               "activity_type": "iwa",
               "id": "4.A.4.b.6.I08",
               "title": "Advise others on legal or regulatory matters.",
               "related_activity": [
                  {
                     "activity_type": "dwa",
                     "id": "4.A.4.b.6.I08.D04",
                     "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/detailed_work_activities/4.A.4.b.6.I08.D04",
                     "title": "Advise others on legal or regulatory compliance matters.",
                     "related_activity": [
                        {
                           "activity_type": "task",
                           "id": "21445",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21445",
                           "title": "Negotiate claim settlements or recommend litigation when settlement cannot be negotiated."
                        }
                     ]
                  }
               ]
            }
         ]
      },
      {
         "activity_type": "gwa",
         "id": "4.A.4.a.6",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.4.a.6",
         "title": "Selling or Influencing Others",
         "description": "Convincing others to buy merchandise/goods or to otherwise change their minds or actions.",
         "importance": 35
      },
      {
         "activity_type": "gwa",
         "id": "4.A.4.b.5",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.4.b.5",
         "title": "Coaching and Developing Others",
         "description": "Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.",
         "importance": 33
      },
      {
         "activity_type": "gwa",
         "id": "4.A.4.b.4",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.4.b.4",
         "title": "Guiding, Directing, and Motivating Subordinates",
         "description": "Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.",
         "importance": 29,
         "related_activity": [
            {
               "activity_type": "iwa",
               "id": "4.A.4.b.4.I01",
               "title": "Supervise personnel activities.",
               "related_activity": [
                  {
                     "activity_type": "dwa",
                     "id": "4.A.4.b.4.I01.D13",
                     "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/detailed_work_activities/4.A.4.b.4.I01.D13",
                     "title": "Supervise employees.",
                     "related_activity": [
                        {
                           "activity_type": "task",
                           "id": "21436",
                           "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/tasks/21436",
                           "title": "Supervise claims adjusters to ensure that adjusters have followed proper methods."
                        }
                     ]
                  }
               ]
            }
         ]
      },
      {
         "activity_type": "gwa",
         "id": "4.A.4.c.2",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.4.c.2",
         "title": "Staffing Organizational Units",
         "description": "Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.",
         "importance": 26
      },
      {
         "activity_type": "gwa",
         "id": "4.A.3.a.4",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.3.a.4",
         "title": "Operating Vehicles, Mechanized Devices, or Equipment",
         "description": "Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.",
         "importance": 25
      },
      {
         "activity_type": "gwa",
         "id": "4.A.3.a.1",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.3.a.1",
         "title": "Performing General Physical Activities",
         "description": "Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.",
         "importance": 18
      },
      {
         "activity_type": "gwa",
         "id": "4.A.3.a.2",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.3.a.2",
         "title": "Handling and Moving Objects",
         "description": "Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.",
         "importance": 14
      },
      {
         "activity_type": "gwa",
         "id": "4.A.3.a.3",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.3.a.3",
         "title": "Controlling Machines and Processes",
         "description": "Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).",
         "importance": 13
      },
      {
         "activity_type": "gwa",
         "id": "4.A.3.b.2",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.3.b.2",
         "title": "Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment",
         "description": "Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.",
         "importance": 9
      },
      {
         "activity_type": "gwa",
         "id": "4.A.3.b.5",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.3.b.5",
         "title": "Repairing and Maintaining Electronic Equipment",
         "description": "Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.",
         "importance": 4
      },
      {
         "activity_type": "gwa",
         "id": "4.A.3.b.4",
         "related": "https://api-v2.onetcenter.org/online/occupations/13-1031.00/related/work_activities/4.A.3.b.4",
         "title": "Repairing and Maintaining Mechanical Equipment",
         "description": "Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.",
         "importance": 4
      }
   ]
}