Interactive Demo

{
   "code": "43-4021.00",
   "title": "Correspondence Clerks",
   "tags": {},
   "also_called": [
      {
         "title": "Chargeback Specialist",
         "summary": false
      },
      {
         "title": "Claims Correspondence Clerk",
         "summary": false
      },
      {
         "title": "Correspondence Clerk",
         "summary": true
      },
      {
         "title": "Correspondence Coordinator",
         "summary": true
      },
      {
         "title": "Correspondence Representative (Correspondence Rep)",
         "summary": true
      },
      {
         "title": "Correspondent",
         "summary": false
      },
      {
         "title": "Dispute Resolution Analyst",
         "summary": true
      },
      {
         "title": "Dispute Specialist",
         "summary": false
      },
      {
         "title": "Office Technician (Office Tech)",
         "summary": false
      },
      {
         "title": "Technical Clerk",
         "summary": false
      }
   ],
   "what_they_do": "Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.",
   "on_the_job": [
      "Maintain files and control records to show correspondence activities.",
      "Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence.",
      "Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary."
   ],
   "word_cloud_terms": [
      "conventional interests",
      "damage claim",
      "records",
      "information",
      "service",
      "data",
      "maintain records",
      "delinquent account",
      "incorrect billing"
   ],
   "career_video": true,
   "contents": [
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/43-4021.00/knowledge",
         "title": "Knowledge"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/43-4021.00/skills",
         "title": "Skills"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/43-4021.00/abilities",
         "title": "Abilities"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/43-4021.00/personality",
         "title": "Personality"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/43-4021.00/technology",
         "title": "Technology"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/43-4021.00/education",
         "title": "Education"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/43-4021.00/job_outlook",
         "title": "Job Outlook"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/43-4021.00/check_out_my_state",
         "title": "Check Out My State"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/43-4021.00/explore_more",
         "title": "Explore More"
      }
   ]
}