Interactive Demo

{
   "code": "43-2011.00",
   "title": "Switchboard Operators, Including Answering Service",
   "tags": {},
   "also_called": [
      {
         "title": "CBX Operator (Computerized Branch Exchange Operator)",
         "summary": true
      },
      {
         "title": "Central Communications Specialist",
         "summary": false
      },
      {
         "title": "Communications Operator",
         "summary": false
      },
      {
         "title": "Communications Specialist",
         "summary": true
      },
      {
         "title": "Information Specialist",
         "summary": false
      },
      {
         "title": "PBX Operator (Private Branch Exchange Operator)",
         "summary": true
      },
      {
         "title": "Switchboard Operator (SB Operator)",
         "summary": true
      },
      {
         "title": "Switchboard Receptionist (SB Receptionist)",
         "summary": false
      },
      {
         "title": "Telecommunications Clerk",
         "summary": false
      },
      {
         "title": "Telecommunications Operator",
         "summary": false
      }
   ],
   "what_they_do": "Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.",
   "on_the_job": [
      "Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.",
      "Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.",
      "Greet visitors, log them in and out of the facility, assign them security badges, and contact employee escorts."
   ],
   "word_cloud_terms": [
      "conventional interests",
      "customer",
      "telephone equipment",
      "personal service",
      "record message",
      "payment",
      "call",
      "monitor alarms"
   ],
   "career_video": false,
   "contents": [
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/43-2011.00/knowledge",
         "title": "Knowledge"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/43-2011.00/skills",
         "title": "Skills"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/43-2011.00/abilities",
         "title": "Abilities"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/43-2011.00/personality",
         "title": "Personality"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/43-2011.00/technology",
         "title": "Technology"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/43-2011.00/education",
         "title": "Education"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/43-2011.00/job_outlook",
         "title": "Job Outlook"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/43-2011.00/check_out_my_state",
         "title": "Check Out My State"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/43-2011.00/explore_more",
         "title": "Explore More"
      }
   ]
}