Interactive Demo

{
   "code": "43-1011.00",
   "title": "First-Line Supervisors of Office & Administrative Support Workers",
   "tags": {
      "bright_outlook": true
   },
   "also_called": [
      {
         "title": "Accounting Manager",
         "summary": true
      },
      {
         "title": "Accounts Payable Supervisor",
         "summary": false
      },
      {
         "title": "Accounts Receivable Manager",
         "summary": false
      },
      {
         "title": "Administrative Supervisor",
         "summary": false
      },
      {
         "title": "Customer Service Manager",
         "summary": true
      },
      {
         "title": "Customer Service Supervisor",
         "summary": true
      },
      {
         "title": "Office Coordinator",
         "summary": false
      },
      {
         "title": "Office Manager",
         "summary": true
      },
      {
         "title": "Office Supervisor",
         "summary": false
      },
      {
         "title": "Staff Services Manager",
         "summary": false
      }
   ],
   "what_they_do": "Directly supervise and coordinate the activities of clerical and administrative support workers.",
   "on_the_job": [
      "Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.",
      "Resolve customer complaints or answer customers' questions regarding policies and procedures.",
      "Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes."
   ],
   "word_cloud_terms": [
      "employee",
      "enterprising",
      "problem solving",
      "management",
      "coordinate activities",
      "policy",
      "personnel",
      "review records",
      "standard procedure"
   ],
   "career_video": true,
   "contents": [
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/43-1011.00/knowledge",
         "title": "Knowledge"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/43-1011.00/skills",
         "title": "Skills"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/43-1011.00/abilities",
         "title": "Abilities"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/43-1011.00/personality",
         "title": "Personality"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/43-1011.00/technology",
         "title": "Technology"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/43-1011.00/education",
         "title": "Education"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/43-1011.00/job_outlook",
         "title": "Job Outlook"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/43-1011.00/check_out_my_state",
         "title": "Check Out My State"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/43-1011.00/explore_more",
         "title": "Explore More"
      }
   ]
}