Interactive Demo

{
   "code": "15-1232.00",
   "title": "Computer User Support Specialists",
   "tags": {},
   "also_called": [
      {
         "title": "Computer Support Specialist",
         "summary": true
      },
      {
         "title": "Computer Tech (Computer Technician)",
         "summary": true
      },
      {
         "title": "Desktop Support Technician (Desktop Support Tech)",
         "summary": false
      },
      {
         "title": "Help Desk Analyst",
         "summary": false
      },
      {
         "title": "Help Desk Tech (Help Desk Technician)",
         "summary": false
      },
      {
         "title": "IS Tech (Information Systems Technician)",
         "summary": true
      },
      {
         "title": "IT Specialist (Information Technology Specialist)",
         "summary": true
      },
      {
         "title": "IT Support Specialist (Information Technology Support Specialist)",
         "summary": false
      },
      {
         "title": "IT Tech (Information Technology Technician)",
         "summary": false
      },
      {
         "title": "Technical Support Specialist",
         "summary": false
      }
   ],
   "what_they_do": "Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.",
   "on_the_job": [
      "Oversee the daily performance of computer systems.",
      "Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.",
      "Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support."
   ],
   "word_cloud_terms": [
      "software",
      "conventional interests",
      "hardware",
      "technical assistance",
      "computer",
      "client",
      "problem",
      "operating system",
      "computer support specialist"
   ],
   "career_video": true,
   "contents": [
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/15-1232.00/knowledge",
         "title": "Knowledge"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/15-1232.00/skills",
         "title": "Skills"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/15-1232.00/abilities",
         "title": "Abilities"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/15-1232.00/personality",
         "title": "Personality"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/15-1232.00/technology",
         "title": "Technology"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/15-1232.00/education",
         "title": "Education"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/15-1232.00/job_outlook",
         "title": "Job Outlook"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/15-1232.00/check_out_my_state",
         "title": "Check Out My State"
      },
      {
         "href": "https://api-v2.onetcenter.org/mnm/careers/15-1232.00/explore_more",
         "title": "Explore More"
      }
   ]
}